As part of my work at ASAP, I designed the portal for operators. The main goal was to make order tracking easier, and a key part of the proposed strategy was anticipating potential issues.

The main takeaway from this project was that, as a startup with its own strong design culture, I had a deep understanding of how the product ecosystem worked and how a decision in one product could impact the others.

I knew that improving issue anticipation in this particular product would significantly reduce incidents in the customer-facing app one of the app’s key success KPIs.

• UX / UI Design
• Research

• Product Designer